Returns & Exchanges

At DugRaj, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.

• 3.
  Ship the Item

  Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.